Shipping Policy

Shipping Policy

Thank you for shopping with Gemz Unveiled! We are committed to providing you with the best shopping experience, including reliable and efficient shipping.

Processing Time:

  • Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer, but we strive to fulfill orders as quickly as possible.

Shipping Methods and Rates:

  • We offer several shipping options to accommodate your needs. Available shipping methods and rates will be displayed at checkout based on your location and the items in your cart.
  • Standard shipping typically takes 3-7 business days for delivery, while expedited shipping options are available for faster delivery times.
  • Free shipping may be offered for orders above a certain order value, as specified on our website or during promotional periods.

International Shipping:

  • We proudly offer international shipping to many countries worldwide. International shipping rates and delivery times vary depending on the destination and shipping method selected.
  • Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for any delays or mis deliveries caused by incorrect shipping information provided by the customer.

Shipping Delays:

  • While we strive to deliver your order in a timely manner, please note that unexpected delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.

Order Changes and Cancellations:

  • If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes or cancellations.

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a satisfactory resolution.

Contact Us:

  • If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.

Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Gemz Unveiled! We appreciate your business and look forward to serving you again soon.